We manage, monitor and respond to ensure business continuity.
Our services range from monitoring signals and actions through to managing contracts, dispatching contractors and ensuring compliance.
We cover over 200 FM, property and security services, including reactive and planned maintenance for a wide range of trades, false alarm management and alarm monitoring. Our 365/24/7 Helpdesk and alarm receiving centre efficiently responds to calls and resolves issues cost effectively and in line with budgets and SLAs.
We collect and manage all asset and operational data in a central database, using powerful tools and analytics to track and report on all aspects of facilities and security management.
Managed Services
Independence pays. Best-of-breed contractors deliver.
We can manage parts or all your security and/or FM service portfolio. We can work with your existing contractors and suppliers, act as your first line response, front-end helpdesk support for call management, invoice processing and auditing function. Alternatively we can become your one-stop-shop supplier for all services.
From FM to security ‒ we ensure contractors work harder for you.
Monitoring Services
If it has a pulse, we can monitor it for you.
Our powerful, state-of-the-art, NSI accredited ARC data platform gives us unparalleled remote monitoring capabilities, enabling us to integrate a multitude of building or other signals (intruder alarms, CCTV, access control, smoke alarms) and trigger workflows around these signals. To protect against false alarm penalties and minimise loss, we also offer CCTV monitoring and visual alarm verification.
HelpDesk Services
Guaranteed support around the clock.
Our 365/24/7 helpdesk enables us to provide remote assistance and resolve issues in real time ‒ be it dispatching an emergency plumber or switching off an intruder alarm. Clients have full visibility of job status and contractor performance, all contractor activity triggered is checked and assessed against SLAs.
Project Management Services
Self-contained projects – we spec, we source, we subcontract.
We have extensive project management experience across both security and facilities management, handling assignments end-to-end ‒ from specification through to commissioning.
The same management and monitoring capabilities that allow us to keep tabs on continuous contracts and services are also be applied to one-off projects, such as system installations or refurbishments. We keep clients’ costs down and make sure projects are delivered on time and as specified.
Intelligent Supplier Vetting Services
Independent assessments. Complete transparency.
We can ensure third-party suppliers are vetted via an interactive cloud-based system, assessing financial stability, insurance, operational delivery, quality, and health and safety. Once Service Partners are approved, SSS will ensure insurances, memberships and accreditations remain up to date as required.
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