A managed service offering should be modular so that any organisation can select the most relevant support for their business. Some of our clients outsource the helpdesk function, others wish to retain their existing supplier relationships and continue to accredit those suppliers against compliance and financial health standards – it all depends on the resources, competence and time available. If there is a clear and pressing need for a clearly defined area or service, a modular offering makes it very easy for companies to ‘dip their toe’ without any organisational or financial risk.

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