In a managed service model, the management of the service is independent of the supply chain/physical service delivery, resulting in uniquely position between the client and the suppliers.

As the client’s representative, the management service operates on the client’s behalf, objectively analysing and assessing contractor performance.

With visibility of a broader field of contractors (outside the client’s current portfolio), the managed service provider is able to benchmark costs and performance as well as source accredited alternative suppliers when existing contractors are replaced.

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